V.T.E. Villaggio Europa S.p.A., with legal headquarters in via Locchi 2 – 34170 Gorizia (Go) CF and VAT number 01012900310 (in the following, “Holder”), as holder of the handling process, informs you about the legislative decree 30.6.2003 n. 196 (in the following, “Privacy code”) and the UE regulation n. 2016/679 (in the following, “GDPR”) that your data shall be treated with the following methods and for the following reasons:

1) Object of the handling
The Holder handles personal, identifiable and sensitive data (in particular, name, surname, fiscal code, VAT number, email, telephone number, allergies, food intollerances, – in the following, “personal and sensitive data” or also “data”) communicated from you directly to V.T.E. Villaggio Europa S.p.A. during the information request phase and/or booking, and/or booking confirmation.

2) Ends of the handling
Your personal data is handled:
A) Without your explicit consent, for the following ends of Service:
  • To fulfill pre-contractual, contractual and fiscal obligations, which derive from relations that you have in them;
  • To fulfill the obligations anticipated by the “Consolidated text of public security laws” (article 109 Royal Decree 18.6.1931 n. 773) which enforces that we communicate to the police headquarters, for public safety, the general information of the accommodated clients;
  • To fulfill obligations established by the law, by a regulation, by the community legislation or by orders from Authority;
  • To exercise the handler’s rights, for example the right of defense in court.
  • To obtain and confirm your accommodation reservation and ancillary services, and to provide the requested services.
  • For the safety of the people, the property and corporate assets through a systems of video surveillance in some areas of the structure, identifiable by the presence of the appropriate signs.
B) Only after your specific and distinct consent, for the following organizational and management purposes:
  • To allow you to register on our web site;
  • To allow the subscription to our newsletter service, offered by the Holder, and eventually the other Services you request;
  • To carry out the service of receiving messages and phone calls directed to You during your stay;
  • To send you our promotional messages and updates on rates and offers;

3) Processing methods and data retention times 
The processing of your personal data is done through the following operations and specifically: gathering, registration, organization, conservation, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blockage, communication, cancellation and destruction of data. Your personal data is submitted to both a paper and an electronic processing.
The Holder will process the personal data for the necessary time in order to fulfill the ends also established above and for no more than 10 years from the termination of the relationship for the Service purposes and for no more than 5 years from the gathering of the data for Marketing purposes, except for the exercise of the rights of the interested party and/or other law obligations. The personal data provided to the Holder for requests of information and/or preventive which have not followed up with booking confirmation, shall be processed for 3 months.

4) Data access
Your data can be made accessible for the reasons of articles 2.A) and 2.B):

5) Communication of data
Without your explicit consent, the Holder can communicate your data for the reason such as in the article 2.A) to supervisory bodies, judicial authorities and all other subjects to whom communication is compulsory due to laws for the performance of the above stated reasons. Your data will not be spread.

6) Data transfer
The management and conservation of the personal data will take place on servers located inside of the European Union of the Holder and/or third-party agencies entrusted and duly appointed as Responsible for processing. At the moment our servers are located in Italy. 
The data will not be object to transferring outside of the European Union. It is intended that the Holder, in cases proven necessary, will have the ability to move the location of the servers in Italy and/or European Union and/or non-European countries. In this case, the Holder assures, already from this moment on, that the transferring of non-European data will take place in accordance with the applicable legal provisions by entering into, if necessary, agreements that guarantee an adequate level of protection and/or adopting standard contract terms provided by the European Commission.

7) Nature of the data conferral and consequences of refusal to answer
The conferral of data for reasons established in art. 2. A) is compulsory. In their absence, we will not be able to guarantee the Services in article 2.A). 
The conferral of data for reasons established in art. 2.B) instead is optional. 
Therefore, you can choose not to provide any data or to subsequently deny the option of managing the provided data: in this case, the Services such as in point 2.B will not be able to be granted. In any way, you will continue to benefit from the Services established in art. 2.A).

8) Rights of the data subject 
As the interested person, you have rights such as in art. 15 GDPR and specifically the rights to:
A) Obtain the confirmation of the existence or not of personal data which involve you, even if not yet registered, and their communication in a readable and comprehensible form;
B) Obtain information regarding:

C) Obtain:

D) Oppose, completely or partially:

9) Modes of exerting your rights
You can exercise your rights at any moment by sending:

10) Minors
The services provided by the Holder are also intended for minors under 18 years of age and the Holder gathers personal information regarding minors only through those exercising the parental rights.

11) Holder, managers and those made in charge
The Holder of the management is V.T.E. Villaggio Europa S.p.A. as the legal representative pro-Tempore, with legal headquarters in via Locchi 2 – 34170 Gorizia (Go). The updated list of the managers and those in charge of the managing is secured at the headquarters of the Holder.

12) Changes to the stated information

The stated disclosure can undergo changes. We suggest, therefore, that you regularly check this information and seek out the version that is best updated.

V.T.E. Villaggio Turistico Europa S.p.A. – p.iva 01012900310 – tel. ++39.0431.80877 – Sede Legale: GORIZIA (Go) – via Locchi 2